Associate Experience Manager

Job Locations US-Corporate Remote
ID
2025-2409
Category
Communications
Position Type
Full_time

Overview

COMPANY OVERVIEW

Milo’s Tea Company is one of the fastest growing beverage companies in the US. Our culture and operations are built on the belief that we can make a difference in the world. That’s why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

  •  We are the #1 and fastest growing brand in the Refrigerated Tea Category in the nation.
  •  Our core mission is that we put people and the planet first and by doing this, it will be good for our business.
  •  We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
  •  Our Company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
  •  We are committed to annual charitable giving by delivering upon our 1% profit pledge.
  •  We are Platinum Certified in Zero Waste Manufacturing; recycling, reducing, and reusing 95% of waste at our facilities            

 By being a part of the Milo’s TEAm, you’ll get to collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they’re doing.

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the great things offered that reflect our commitment include:

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the great things offered that reflect our commitment include:

  •  Competitive salary with bonus opportunities for various roles
  •  100% paid medical insurance for our associates and their families
  •  Free Mental Health, Financial Wellness, and Legal Counseling benefits
  •  401K with a company match
  •  Company-paid Life Insurance
  •  Robust Wellness Program
  •  Tuition reimbursement assistance
  •  Continuous learning opportunities through various platforms and resources
  •  Paid parental leave benefit
  •  Care Relief Fund to help Associates in need
  •  Associate Assistance Program
  •  Paid volunteer time

This is a hybrid position that requires you to live within a 60 mile radius of one of our manufacturing sites: Birmingham AL, Tulsa OK or Spartanburg, SC.

 

 

Position Summary: Associate Experience Manager will develop and execute People-First systems that enhance the employee experience and foster a strong sense of community, belonging, and recognition within our organization. This role will be responsible for managing the associate experience council, belonging groups, associate giving & volunteer programs, cultural recognition campaigns, and associate recognition programs. The ideal candidate will be a passionate, strategic leader who excels at program management, communication, and cross-functional collaboration.

 

Responsibilities:

  • Develop and manage a comprehensive Associate Experience strategy, ensuring alignment with company culture, values, and business goals.
  • Organize and lead the Associate Experience Council, bringing together representatives across departments to advocate for and improve the associate experience.
  • Support and oversee Belonging Groups (Employee Resource Groups/Affinity Groups), ensuring they align with company values, receive necessary resources, and drive meaningful impact.
  • Manage and grow the company’s Associate Giving & Volunteer Programs, creating opportunities for employees to contribute to causes they care about.
  • Design and manage Associate Recognition Programs that celebrate milestones, achievements, and contributions, ensuring employees feel valued and appreciated.
  • Work with cross-functional teams to strengthen our culture of belonging through company-wide communications and experiences.
  • Measure program effectiveness using employee feedback, engagement data, and participation metrics to refine and enhance initiatives.
  • Maintain and update communication platforms, including intranet pages, newsletters, and digital signage, to keep associates informed and engaged.
  • Upholds and demonstrates leadership in all Corporate Responsibility programming including recycling, social advocacy, and MMAD volunteering opportunities.
  • This position has food Safety Responsibilities.
  • Other responsibilities, as necessary.

 

Supervisory: This position does not have supervisory responsibilities.

 

Qualifications:

  • Bachelor’s degree in human resources, communications, organizational development, business administration, or a related field.
  • 3-5 years of experience in employee engagement, HR, internal communications, corporate social responsibility.
  • Proven ability to develop, launch, and manage workplace culture initiatives and engagement programs.
  • Computer proficiency in MS Office required. Knowledge of Monday.com or similar project tracking software preferred.
  • Excellent verbal and written communication skills with the ability to craft compelling messages.
  • Must be able to manage multiple tasks, prioritize deadlines, and work efficiently in a fast-paced environment.
  • Ideal candidate will be passionate about building a workplace where employees feel inspired, recognized, and engaged

 

Physical Demands: This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

 

FLSA Status:  Exempt   

 

Critical Competencies:

  

☒ Building Relationships

☒ Coachable/Open to Feedback

☒ Teamwork

☒ Inspiring/Motivating Leaders

☒ Purposeful/Strategic

☒ Critically Evaluates

 

 

 

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